Flat Clearance Greenwich Accessibility Statement

This Accessibility Statement explains how our Flat Clearance Greenwich services commit to accessible digital and real-world experiences for residents and businesses across the Greenwich area. We aim to make information about our Greenwich flat clearance work perceivable, operable, understandable and robust for everyone, including people who rely on assistive technologies. Our commitment is ongoing and practical, focused on removing barriers in both the online presence and on-site interactions.

We follow the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level as our baseline standard for accessible content. That means we design pages, documents and digital forms to meet criteria such as sufficient contrast, keyboard accessibility and predictable navigation. Our approach to accessibility for flat clearance in Greenwich includes testing, regular reviews and incremental improvements.

Accessibility features we prioritise include support for screen readers, reliable keyboard navigation, and clear text structure so that users relying on assistive tech can schedule or inquire about a Greenwich flat clearance efficiently. We ensure headings, lists and form labels are coded semantically to aid screen-reader users and to improve overall clarity and usefulness.

On-site, our teams follow accessibility-aware practices during every Greenwich flat clearance visit. Staff are trained to provide alternative formats of information when needed and to communicate clearly with customers who have different sensory or cognitive needs. We strive to make every phase of a flat clearance in Greenwich accessible: from initial enquiry to job completion and follow-up.

To make our services easier to use we implement:

• Screen-reader support: semantic HTML, ARIA landmarks and descriptive link text;
• Keyboard navigation: logical tab order, visible focus indicators and operable controls without a mouse;
• Readable content: clear language, meaningful headings and consistent layouts for Greenwich flat-clearance customers.

We also use clear visual design: adequate color contrast, scalable text and responsive layouts so that information remains legible on various devices. These design choices support people with low vision, dyslexia and other accessibility needs.

Our testing process combines automated tools, manual audits and real-world checks by people using assistive technologies. We run keyboard-only navigation tests, screen-reader walkthroughs and contrast scans to identify gaps. When issues are found, we prioritise fixes that affect the ability to obtain or arrange flat clearance services in Greenwich.

We recognise that accessibility is never finished. New content, updated booking flows and changes in legislation or standards may reveal new needs. To address this, we maintain an internal accessibility roadmap and schedule periodic reviews to keep accessibility aligned with the latest WCAG 2.1 AA guidance.

If you encounter barriers when using our site or arranging a flat clearance in Greenwich, or if you need information in an alternative format, please contact our accessibility team through the organisation’s primary contact channels. Provide details about the specific page or situation, the assistive technology you use, and the preferred format for the response. We aim to respond promptly and to provide an appropriate solution or workaround as quickly as possible.